Customer Reviews

What Our Clients Say About Us

I called Royal Flush on a Sunday and they arrived at my residence within a hour. I will use them again if needed. Review by a Neighbor in Arlington, TX
Cleared a Clogged or Slow Drain

  • In a word, EXCELLENT! Very pleasant, came out the first day and the part had not yet been delivered. No problem. Came back the next day and quickly made the repair, then fully explained what he had done. Would highly recommend him to others.

    Jim A. in Grapevine, TXRepair or Service a Water Heater
  • Contacted me immediately and made same day appointment even on Holiday. Arrived exactly on time. Did job promptly and at the price quoted. HIGHLY RECOMMENDED.

    Linda H. in Fort worth, TXInstall, Replace or Repair a Main Water Pipe

  • Quick response, good prices, great service, friendly, professional, and on-time! What more can you ask for?

    Emily W. in Keller, TXInstall, Repair or Replace Plumbing or Fixtures
  • Kevin was very quick at analyzing the problem and recommending a phased approach to the fix to avoid unnecessary cost. I appreciated this very much. He did the work promptly and fixed the problem.

    Rebecca W. in Fort worth, TXInstall, Repair or Replace Plumbing or Fixtures
  • Kevin could not have been more professional and helpful. Arrived when he said he would, did great work and very reasonable priced, especially considering he came out on a Sunday. Will definitely use Royal Flush in the future!!

    Randy H. in North Richland Hills, TXInstall, Repair or Replace Plumbing or Fixtures

24 Comments

  1. Had a different company come out and try to over charge me for a simple job. Found Royal Flush online and gave them a call. A plumber was at my house quickly, and got the job done correctly without trying to add on a bunch of stuff that I didn’t need. Was very pleased with the results and the professionalism of the company. Will definitely recommend Royal Flush to my family and friends! They have received a lifelong customer with me.

  2. Royal Flush. Where do I start? At the top. Damion was the warmest voice I needed to hear when I was desperately looking for a plumber to fix a slab leak in my home. He was there the very next morning, which was a relief since I’d been waiting days for another plumber. He provided me an estimate and sent Jason out for the Friday after Thanksgiving. He nailed the location! Did as little as possible damage and fixed other plumbing issues as they arised. The goal was to eliminate every leak that was causing my increased water bills. In addition, he honored a $250 discount ad on the website even after the job had been completed. They are the BEST and put all your worries to rest. I will always call on Royal Flush if I wanted done right!

  3. There technicians made a good situation out of a very trying one.I had 3inches of water in my house, 450 gals to be exact Jason and EJ came in found the problem and fixed everything very fast. The office staff were very professional on the phone kept me informed when the technicians would arrive, he was right on time. I felt very secure the techs had nice uniforms were neat they were both very courteous. I would recommend Royle Flush to anyone you all are GREAT!!!!!!!!!!! Cindy Hurst

  4. We are very happy with the work that Brandon from Royal Flush did. Our home warranty sent out another plumber previously who looked at our bathtub and said it had a blockage that he couldn’t route. He explained what needed to be done, but wouldn’t call the home warranty to have the work authorized. I called the home warranty back and asked for another company. Brandon came out, received authorization and fixed the issue without the extensive work the other plumber said was needed. He was professional, polite, quick and cleaned everything up when he was done.
    We are currently having issues with our water heater and I requested to have Royal Flush back. I feel very confident that the service and the work will be done just as well as before. Thank you! Maureen – Euless

  5. Had a blockage in my line and the washing machine drain water was coming back up and over the drain in the wall. During this repair by Brannon, it was discovered the pipes were rusted away on the bottom side and had to be replaced. Over 23 feet of line had to be removed and new pipes laid under my concrete floor. Mark and EJ came out and jackhammered the floor, replaced the pipes and resealed the floor with concrete. Mark and EJ made every effort to minimize the amount of concrete dust this generated. This process took 2 full days and then some. During this whole time, they kept us informed and answered a lot of questions about the process. They did an excellent job and were considerate and respectful the whole time with all my concerns regarding additional questions about possible future repairs. Thank you!

  6. I have used Royal Flush for several years at my home plus at my work(Apartment Manager). We use them at all of our properties as their rates are wonderful, they have very fast response time and wonderful customer service! They have never let us down! I highly recommend them and do refer them to my friends and family as well! Desmond always takes great care of us!

  7. Royal Flush was at my home today to repair a slab leak. As a homeowner, a slab leak was very concerning. Royal Flush (Russell) was great and explained the problem and process to repair step by step to where I could understand. After finishing the repair several hours later I discovered after 5PM I had no water pressure in my kitchen. I called dispatch and Cecil answered promptly. I explained the issue to Cecil and he texted Russell while I was on the phone. Within minutes Russell responded and said he could be at my home in 30 minutes and he was. It turned out only to be debris trapped in the filter of my faucet during the process which is a common occurrence. Russell cleaned the filter, made sure the filter was clear and pressure was normal. All of this after 5PM and at no charge. I am very pleased with Royal Flush. The entire staff, Cecil, Russell and his helper were great to work with and made an unfortunate home repair a lot easier to deal with. I would highly recommend Royal Flush to family, friends and neighbors.

  8. Brandon came out on time. He solved the problem quickly, was very patient and answered all of my questions. Would definitely welcome him again.

  9. The technician Brandon that came by was excellent and his customer service was amazing he came and did a great job and the visit was free of charge i could not that Royal Flush Plumbing enough for the great service

  10. 7pm on a Wednesday night we received a call that all toilets at our duplex were not flushing. Russell with Royal Flush came out with-in an hour and took care of the problem. Russell was great, very professional and informative. The price was good and the service was Great. Thank you, Thank you Russell!!

  11. Brandon fixed the problem in less than an hour. Very polite and courteous. Cecil on dispatch is a sweetheart. We had a very bad experience with the first plumber that came out for the same problem. We’ll definitely remember these guys the next time we need a plumber. Thanks guys.

  12. Fast response…great customer service…very knowledgable…would recommend Mark for any plumbing maintenance and repair! Mark identified the problem quickly and provided a solution.

  13. I am extremely pleased with the service from Royal Flush! I called on a Saturday. They came out the next day to look at and repair my faucets. The tech was fast, thorough, and answered all my questions. He also explained the different options I had for replacing my frost free faucets. I will be recommending them to everyone I know!!!

  14. Once again Royal Flush came to my rescue! Omar and Collin arrived and got to work locating the water leak. Both were friendly, courteous and knowledgeable. Several years ago a co-worker recommended Royal Flush and I will recommend you to anyone needing your services.

  15. Royal Flush Plumbing Company took over jobs/task performed by our previous plumber who retired. Problems have popped up overtime in this aging home. Brandon and Mr. Desmond personally teamed up to evaluate the repairs and took immediate actions to fix the problem. The price always seems to be more than fair, the work completed in a timely manner and generally with satisfactory results. The team that performed the tunneling project: Cory, EJ, Collin, and Brandon were extremely professional in performing their assigned job and were a delight to have in our home to complete this project.

  16. I would highly recommend Royal Flush to my friends and neighbors. I appreciate their professionalism and courtesy. Brandon walked me through the steps of replacing a flapper on one toilet, then explained how sediment buildup was causing the flush valve in another toilet to malfunction. He replaced the flush valve and talked me through each step of the process.
    I have used Royal Flush before, and won’t hesitate to call on them again for any other plumbing needs.
    Thanks,
    Eric S.

  17. Brandon the technician did a great job, he went above and beyond.
    Thanks will definitely give Royal flush a call again, and request they send Brandon out.

  18. We requested Drew when a toilet valve was leaking. He replaced that valve and solved the problem, then replaced the valve on the other toilet as a precaution. He also discovered and cleared a serious blockage in the kitchen drain that had been an issue for a long time. We were pleased with the service and results, as always.

  19. Royal Flush Plumbing came to my house on October 4, 2016, to repair my household plumbing problems….They were on time and fixed the issues in a very professional and timely manner. The two techs names were Brandon and Collin….they were courteous and very knowledgeable. In a nutshell they put
    the “extra” in ordinary…
    Moving forward, Royal Flush Plumbing is the only plumbing company I will use!

    Nick Stath

  20. This is our third experience with Royal Flush since 2013 – so happy to have found a company that we trust and have confidence in. The tech, Brandon is outstanding! Knowledgeable, professional, quick and polite! RF has great customer service from the office/dispatch as well; Alexis and Maddie were cheerful and pleasant during the process of making appointments and keeping us informed. Wouldn’t call anyone else!

  21. Thank you so much Royal Flush!!! Everyone that serviced my call was exceptional!!! Job well done Cecil, Drew & Brad!!! Thank you for doing the job well & right the 1st time. Timely too!! God Bless!!

  22. WOW!!! talk about amazing ! this company got out to one of our family members house within 30 min of his water line breaking!!
    He sweep the water out of the kitchen and fixed the blown out water line in the kitchen and di not charge an arm and a leg !! Everyone should use this Company Honest and trust worthy !!!!

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